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Those that know me well, know I have sold quite a lot on eBay and had a great deal of success in selling all sorts of stuff (from my Attic I would add) all over the world – as a tool to give you world sales access it has (emphasis on past tense here) proved to be very good for me, now I think in the last 6 months the world for me as a seller has changed considerable, please let me explain.
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I am now beginning to question whether I shall continue to use eBay as I have experienced a number of issues with the site and them recently which leads me to think there are better options out there,
Integration between eBay and PayPal
I work in the Internet Industry and I have to say the payment gateway between these two is rubbish, simple as that, they clearly haven’t read any sort of documentation of attaching a shopping cart and making it work properly.
Fees
In recent months the fees for private sellers have gradually crept up to such an extent now that small items being sold, you really have to question if it’s worth it. The fees are structured with an insertion fee and a final value fee and the ‘optional’ upgrade fees and payment fees.
Insertion Fee Private Seller fee
£0.01 – £0.99 No fee
£1 – £4.99 £0.15
£5 – £14.99 £0.25
£15-£29.99 £0.50
£30.00 – £99.99 £1
£100 + £1.30
Final Value Fee
If the item doesn’t sell then no final value fee, just the insertion fee
If the item sells for £0.01 and above you pay eBay 10.0% of the amount of the winning bid, up to a maximum Final Value Fee of £40.00
And then to add insult to this process if the buyer uses eBay, yet more fees, these are currently quoted at up to 3.4% plus 20p per transaction.
Private Seller Support
I have had a number of issues recently with chargebacks and Postal strike issues and I have to say the support I was offered by eBay and PayPal was poor at best, so be warned.
Also check out my post Debenhams Outlet on eBay.
In future posts i shall cover some other options for you that may suit you better.
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Hi Alistair
Very interesting article again. I’ll be interested in your other options for selling on the web.
Keep up the good work!
Caroline x x
Thanks for your comment, lots of other options to come i promise…
Merry Christmas,
Alistair
Very interesting article, i too have used eBay for ages and am having second thoughts about the site, just a few too many niggly issues recently and when you raise a query with eBay you just come up against a robot response. I have to say i do think you get to know a good company when you see how they resolve an issue and with eBay and PayPal in my experience their dispute resolution is only average and at times poor.
I see you are a long time user and i will be very interested to hear your thoughts on alternatives like Play or Amazon.
thanks,
Jason
Jason thanks for your comment, Amazon for me is an interesting one and i will be blogging about this probably in the New Year now, Play a whole new ballgame and one i think worth investigating.
Thanks for your comment.